10.4 Open Beta [iOS]

What to Expect from Open Beta

It’s good to remember that Beta Builds are a pre-release version of the final software and may be unstable, lack features and generally not function as expected. It’s important you’re aware of this before participating. Open Beta can be fun and hugely rewarding, but it can also be frustrating. If you want to join in the process-welcome aboard! If the Open Beta is not for you, that's okay, too. You can change your mind at any time and return to the version you’re used to.

IMPORTANT

GIFTING PAID CHARMS WILL DEDUCT CREDITS FROM YOUR ACCOUNT IN THIS OPEN BETA

CHARMS ACHIEVEMENTS WILL WORK AS NORMAL--YES, THIS INCLUDES THEM BEING TRIGGERED BY GIFTING USERS IN CHAT/ON THE STAGE

 

Gifting Charms

We’ve built a brand new gifting mechanic that you can use directly in your Groups: directly gift a message in the chat and directly gifting a user on Stage.

You can gift someone a Charm for their Chat message and also chuck a Charm on the Stage like the adoring fan your are. Here’s how it works:

  1. Interact with a User’s Message (it can be a text, image, or voice message) OR their Avatar while they are on the Stage

  2. A menu will pop up

  3. Select the Charm you wish to gift from the Gifting section. You can choose both FREE and PAID Charms.

    1. By pressing the “+” button, you will be taken to a larger Menu where there are more Charms

    2. The initial Charms you see are currently fixed but you can view more.

  4. The Top 5 Charms gifted to that message will be displayed. The Charm will then appear under their Message

  5. A banner will scroll at the top of the Chat to say that you gifted a Charm. This may not appear in a busy Group, but you, the user, will always see Charms gifted to you. If you are NOT in the Group when gifted, you will NOT be notified.

    1. Note: Because of the volume of gifted Charms, your message may not always appear, but the User will always receive their gifted Charms.

Notes
  • The Charms under a message will only display the Top 5 most gifted Charms with the number of times it has been gifted on each.

  • Each Charm gifted, whether free or paid, will be converted into a 24 hour Charm. E.G. You are gifted a Free Heart Charm, so will then have that same Charm in your inventory for 24 hours.

  • Paid Charms WILL contribute to users' gifted/personal count. So, if you send a paid Charm, the counter will increase by 1 for the person who was gifted and the user who sent the Charm in the respective categories.

Tap on a message > Select Charm to Gift. Tap "+" for a list of all Charms

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Reporting Issues

This part is hugely important because you are our eyes and ears. Your feedback can help fix an important issue or help make the correct decision when the answer is not clear. If you think you’ve found an issue, here’s what to do:

Join the appropriate Open Beta group for your language and device (See Below). Post your findings where a member of staff or volunteer will help validate if you have found something new or if it’s already a known issue. Open Beta Groups:

If you would like to offer feedback or have questions, please join these Groups:

If you want to go back to an old build

Have more questions? Submit a request